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About It's A Sling Thing
When did It's A Sling Thing start?
Tell me about the owner of It's A Sling Thing.
How can I contact you?
Can I see some reviews for It's A Sling Thing?
Where can I leave a review for It's A Sling Thing?
Privacy and Security
How much does membership cost?
What are the benefits of being a member?
What is membership?
Being a Member
I've forgotten my password!
How do I make sure I get my membership discount?
Becoming a Member
How do I become a member?
All About Connecta
What is the difference between a gathered shoulder and a pleated shoulder?
What are the advantages and disadvantages of a ring sling?
How do you wear a ring sling?
What is a ring sling?
All About Ring Slings
All About Wompats
Ordering a Tula from Poland
Can I chose the placement on my Tula?
When will my favourite design be back in stock?
Will my Tula come with a box?
Buying A Sling
Who do you recommend for custom suck pads and hoods and the like?
RETURNS / EXCHANGES
What is your returns address?
Returns policy for PURCHASED items
I've ordered the wrong size sling!
Renting A Sling
About Renting a Sling from It's A Sling Thing
How does It's A Sling Thing's postal sling hire service work?
Why should I rent a sling or carrier from you?
Do I have to be a member to rent a sling or carrier from you?
How long can I rent a sling for?
What do I get when I hire a sling from you?
Choosing a Rental Sling
How do I search for a rental sling by brand or by feature?
How do I search for a rental sling by date?
Why should I rent a sling instead of just buying one?
Which accessories are available with my rental sling?
Ordering a Rental Sling
Returns policy for HIRED items
Does postage time come out of my hire time?
When is the rental sling posted to me?
How much are rental fees?
Can you wash a rental sling before you send it out to me?
Using one deposit for more than one booking
How do I pay my deposit?
When do I need to pay my deposit by?
Can I pay my deposit using a cheque?
Can I pay my deposit by bank transfer?
I'm a member, do I need to pay a deposit?
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Receiving a Rental Sling
When will the rental sling arrive?
What do I get when I hire a sling carrier from you?
Can I pick up a rental sling in person?
Changing Your Rental
I've hired a sling, but now I'm using it, it's not right for us. Can I get a refund?
Using the Sling During Your Rental
Where can I find information on how to use a sling safely?
Can I take a rental sling abroad?
Where do I find the manufacturer's instructions for the sling I've rented?
Can I smoke when using a rental sling?
Extending Your Rental
How do I extend my rental?
When can I extend my rental?
Returning a Rental Sling
What if I return my sling late?
When do I need to post the sling back?
What is your address for returning the sling to?
Cancelling a Rental Reservation
What happens if I need to cancel my reservation before it starts?
Checkout and Payment
I don't have a Paypal account, can I still rent or buy something?
Do you offer gift cards?
Dispatch and Delivery
How much does postage cost and how long will it take for my sling to arrive?
Do I get tracking details when my order is dispatched?
Do I get confirmation when my order has been dispatched?
When do you dispatch orders?
Do you post to...?
Where do you post rental slings to?
Do you post to Europe?
Do you post to the USA and Canada?
Do you post to Australia and New Zealand?
Do you post to Asia, South America, Africa and the rest of the world?
Do you post to BFPO addresses?
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