When do you dispatch orders?

We post out Monday to Friday inclusive, except English bank holidays.

We aim to dispatch all orders received before 12 noon the same day. We often manage to dispatch orders received after 12 noon the same day too. This obviously depends on family commitments.

We politely remind you to ensure that you give us your correct delivery address. Although we will do all we can to help you trace an incorrectly addressed parcel with Royal Mail, we cannot be held responsible for the loss of incorrectly addressed parcels and will not offer a refund in these circumstances.

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