Returns policy for PURCHASED items

We have a 30 day no quibble return policy for all new slings, carriers and accessories you buy from us. 

All we ask is that you treat the sling or carrier like you would trying it on in a department store.  Try it on at home for a bit, see what you think.  But please do not try to return something covered in mud, hair, puke or worse! 

If you want to return or exchange something - just let us know within 14 days of you getting it by using the form here.

We have two addresses for retail returns - if you're unsure which one you need, please ask!

For Damaged / Faulty items, please send to:

Retail Returns
It's A Sling Thing
8 Peel Street
Halifax
HX6 2LY

For items that are being returned with tags & packaging to be resold, please send to:

Retail Returns - It's A Sling Thing
C/O Slumber Roo
Loribon House 
Aspen Way
Yalberton Industrial Estate
Paignton
Devon
TQ4 7QR

 

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