Once a rental sling is posted to you, your hire can no longer be cancelled. We do not generally offer a partial refund for early return of rental slings, but are happy to swap items for the cost of postage
If a rental sling arrives damaged or otherwise unsuitable, please let us know immediately by emailing email@example.com. You have up to 3 days from when you received a rental sling that is damaged to return it for a replacement or refund. If you let us know about an issue with a rental sling but do not return it within 3 days we will assume you would like to go ahead with the rental and will not be able to offer a refund or exchange.